Return & Refund Policy

  • Returns must be made within 3 days of the date of your order’s delivery.
  • Items must be returned in their original packaging, complete with price tags.
  • The customer can initiate a return request under the following circumstances: The item delivered is damaged or defective, or the item delivered is incorrect.
  • A continuous Parcel opening video is a must for any return request.
  • The customer has to raise a return request in their dashboard and update the return reason. In case of a damaged or incorrect item, a photograph of the product, the price tag, and the packing cover that got delivered are mandatory.
  • Our support team will analyze the return request and approve it.
  • Once a return is approved, the item has to be packed and shipped to the below address: Sri Lakshmi Ram Silks, 5/2 South Pillayar Kovil Street, Karunkalpatti Gugai -6 Salem, 636006 Tamil Nadu
  • You will be notified by email that your returned item has been received and is being processed after it has been received by our Return Desk.
  • Our quality assurance staff will inspect the returned item once it arrives. Returns will not be accepted for items that show evidence of wear or usage.
  • If the returned product passes our quality check, we will refund the amount you paid.
  • Once return is accepted from our end, payment will be credited with in 5 Business days for the same account. 

NOTE: The products must be returned in their original condition, unaltered and unused. The price tag has to be present. The sarre folding has to be intact.


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